Terms of Service

Effective Date: March 19, 2025

Welcome to PickFlick! These Terms of Service ("Terms") govern your use of PickFlick's websites, applications, embeddable widgets, media streaming services, and all related services (collectively, the "Services") provided by PickFlick GmbH and its affiliates ("PickFlick," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

1. Acceptance of Terms

By creating an account, downloading our software, embedding our widgets, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. These Terms constitute a legally binding agreement between you and PickFlick.

2. Description of Services

PickFlick provides comprehensive media management and streaming services that allow you to:

  • Organize and manage your personal media collections
  • Stream media content to various devices and platforms
  • Share media with friends and family
  • Access third-party content through our platform
  • Use our embeddable widgets and components on your websites
  • Process and manage M3U/XML playlist files
  • Create and customize media streaming experiences
  • Access our API for integration with third-party applications
  • Participate in community features and social sharing
  • Access premium features through PickFlick Pass subscription

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that we believe have been compromised.

3.3 Age Requirements

You must be at least 13 years old to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or guardian. By using our Services, you represent and warrant that you meet these age requirements.

3.4 Account Termination

We reserve the right to terminate or suspend accounts that violate these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Services will cease immediately.

4. Acceptable Use Policy

You agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Infringe upon the rights of others, including copyright, trademark, and intellectual property rights
  • Upload, store, or share illegal, harmful, or objectionable content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers
  • Use the Services for commercial purposes without our written consent
  • Reverse engineer, decompile, or disassemble our software
  • Remove or modify any copyright, trademark, or other proprietary notices
  • Distribute or embed our widgets in violation of these Terms
  • Use our Services to stream copyrighted content without proper authorization
  • Manipulate or abuse our M3U/XML processing features
  • Engage in any form of harassment, abuse, or discrimination
  • Transmit viruses, malware, or other harmful code
  • Attempt to circumvent any security measures or access controls
  • Use automated systems to access our Services without permission
  • Engage in any activity that could damage, disable, or impair our Services

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of any content you upload, store, or share through our Services ("Your Content"), including M3U/XML files and personal media collections. By using our Services, you grant us a limited, non-exclusive, worldwide license to host, store, and serve Your Content solely for the purpose of providing the Services to you. You represent and warrant that you have all necessary rights to grant this license.

5.2 Our Content

Our Services, including but not limited to software, text, graphics, logos, design elements, widgets, APIs, and all related intellectual property, are owned by PickFlick and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content without our express written permission.

5.3 Third-Party Content

Our Services may include content from third parties, including streaming content providers. We do not endorse or assume responsibility for any third-party content, and you access it at your own risk. You are responsible for ensuring you have the right to access and stream any third-party content. We are not liable for any claims arising from third-party content.

5.4 Copyright and DMCA

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been used inappropriately, please contact us at copyright@pickflick.xyz with the required information. We will respond to legitimate DMCA takedown requests in accordance with applicable law.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

7. Subscription and Payment Terms

7.1 PickFlick Pass

PickFlick Pass is our premium subscription service that provides additional features and capabilities, including advanced streaming options, priority support, enhanced widget customization, and exclusive content access. Subscription terms and pricing are subject to change with notice. All subscriptions are billed in advance on a recurring basis.

7.2 Payment

You agree to pay all fees associated with your subscription. Payments are processed by third-party payment processors, and you agree to their terms and conditions. All fees are non-refundable except as required by law or as otherwise specified in these Terms. We reserve the right to change our pricing with 30 days' notice.

7.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods. Upon cancellation, you will lose access to premium features at the end of your current billing period.

7.4 Free Trial

We may offer free trials for premium services. Free trials automatically convert to paid subscriptions unless cancelled before the trial period ends. You may be required to provide payment information to start a free trial.

8. Widget and Embedding Terms

8.1 Widget Usage

You may embed PickFlick widgets on your website or application in accordance with our embedding guidelines. You agree not to modify, reverse engineer, or attempt to circumvent any security measures in our widgets. You are responsible for ensuring your use of widgets complies with these Terms and applicable laws.

8.2 Attribution

When embedding our widgets, you must maintain any attribution requirements as specified in our embedding documentation. You may not remove or obscure any PickFlick branding or attribution without our written permission.

8.3 Widget Limitations

We reserve the right to limit or restrict widget usage if we determine that such usage violates these Terms or is harmful to our Services. We may implement rate limiting or other technical measures to ensure fair usage of our widgets.

8.4 Widget Support

We provide support for our widgets as described in our documentation. We are not responsible for issues arising from modifications to our widgets or integration with third-party systems.

9. API Usage and Integration

9.1 API Access

We may provide APIs for integration with our Services. API access is subject to these Terms and any additional API-specific terms we may provide. You agree to use APIs responsibly and in accordance with our rate limits and usage guidelines.

9.2 API Limitations

We reserve the right to modify, suspend, or discontinue API access at any time. We may implement rate limiting, authentication requirements, or other restrictions to ensure fair usage and system stability.

10. Service Availability and Modifications

10.1 Service Availability

We strive to provide reliable Services but cannot guarantee uninterrupted access. We may temporarily suspend or modify the Services for maintenance, updates, security patches, or other reasons. We will provide reasonable notice of planned maintenance when possible.

10.2 Service Changes

We reserve the right to modify, suspend, or discontinue any part of our Services at any time. We will provide reasonable notice of material changes that affect your use of the Services. Your continued use of the Services after such changes constitutes acceptance of the new terms.

10.3 Beta Features

We may offer beta features or experimental functionality. These features are provided "as is" and may be unstable or incomplete. We make no guarantees about the availability or functionality of beta features.

11. Disclaimers and Limitations of Liability

11.1 Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11.2 Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PICKFLICK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11.3 Essential Purpose

The limitations of liability in this section are fundamental to our agreement and would be substantially different without them. These limitations apply even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless PickFlick and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services, violation of these Terms, or infringement of any third-party rights. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Services will cease immediately.

13.2 Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. We may also terminate accounts that are inactive for extended periods.

13.3 Effect of Termination

Upon termination, your right to use the Services will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes. Any provisions of these Terms that by their nature should survive termination shall remain in effect.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in San Francisco, California. You and PickFlick agree to waive any right to a jury trial or to participate in a class action lawsuit.

14.3 Small Claims

Notwithstanding the above, either party may bring claims in small claims court if the claims qualify and are brought in the appropriate jurisdiction.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website and updating the "Effective Date" at the top of this page. Your continued use of the Services after such changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our Services.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and PickFlick regarding your use of the Services. These Terms supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and PickFlick.

18. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, fire, labor disputes, government actions, or technical failures.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations under these Terms to any party at any time without notice to you.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@pickflick.xyz

Address: PickFlick GmbH, Legal Department

123 Media Street, Tech District

San Francisco, CA 94105, USA

Phone: +1 (555) 123-4567

Last updated: March 19, 2025

These Terms of Service are effective as of the date listed above.